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Shipping & Returns

Shipping & Returns

Order Processing Time

  • All orders require 1–2 working days for processing.
    (Printing, quality check & packing)

Delivery Time

Delivery depends on your location:

  • 1–7 business days within India

  • Metro cities: 2–4 days

  • Other locations: 4–7 days

Note: Delivery delays caused by courier partners, weather, festivals, or unpredictable events are outside our control.

Shipping Charges

  • Shipping fees (if applicable) will be shown during checkout.

  • Free delivery may be available during offers or special sales.

Order Tracking

  • Once shipped, you will receive a tracking link via email/SMS.

  • You can track your order in real time.

RETURN POLICY

Eligibility for Return

A return or replacement is allowed ONLY when:

  • You receive a damaged product

  • A wrong item is delivered

  • A wrong size is delivered (different from what you ordered)

We DO NOT accept returns for:

  • Wrong size ordered by customer

  • Change of mind

  • Used or washed products

  • No video proof provided

Mandatory Parcel Opening Video (Required Proof)

For all damage/incorrect product claims:

✔ A parcel opening video is compulsory
✔ The video must show:

  • The sealed package

  • Full opening process

  • The issue clearly visible

❌ Without this video, refund or replacement cannot be provided.

Send the video within 48 hours of delivery to: baddigambrother@gmail.com

Return Process

If your return is approved:

  1. You will receive return instructions through email.

  2. The product must be:

    • Unused

    • Unwashed

    • In original condition

    • With all packaging intact

  3. After receiving and verifying the item, we will process:

    • Replacement OR

    • Refund (as applicable)

Refund Method

  • Refunds are issued to the original payment method.

  • Please allow 5–7 business days after approval for the refund to reflect in your account.

Non-Returnable Items

These items cannot be returned:

  • Custom-printed T-shirts with correct details

  • Products without video proof

  • Washed, used, or altered items

  • Items damaged after delivery by customer

Contact Information

For Shipping or Return-related questions, reach us at:

Email: baddigambrother@gmail.com
Address:  
SS Ajay Arcade, Dr Colony​ Saroornagar, Hyderabad, Telangana, 500074, Telangana, India.

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